30% OFF · Free peptide on orders $150+ · Code: RESEARCH30
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Orders & shipping

Everything about placing, tracking, and receiving your order.

How quickly do you ship orders?

Most orders are processed and dispatched from our facility within 24–48 hours of receipt. Orders placed before 12:00 PT on business days typically ship the same day.

Once shipped, you'll receive an email with full tracking information.

Do you ship internationally?

Yes. We ship to most countries via tracked international courier. Customs documentation is included with every international shipment, and orders are insured against loss in transit.

Typical international transit is 7–14 business days after dispatch.

What shipping options are available?
  • Standard tracked — 3–5 business days domestic. Free on all orders.
  • Express — 1–2 business days domestic. $24 flat rate.
  • International tracked — 7–14 business days. $48 flat rate.
Is shipping discreet?

Yes. All shipments arrive in plain packaging with no external branding indicating the nature of the contents.

My package was damaged or lost — what now?

Every shipment is insured. If your package arrives damaged or fails to arrive, contact us within 7 days of the expected delivery date and we'll arrange a free replacement or full refund.

Can I change or cancel my order?

If your order hasn't shipped yet, yes — contact us as quickly as possible and we'll do our best to accommodate. Once an order has been dispatched, we can't recall it.

What is your return policy?

For research-grade compounds, we cannot accept returns of opened or used product. However, if a product fails to meet our published specifications or arrives damaged, we offer free replacement or full refund within 7 days of delivery.

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Products & quality

About what we sell, how it's made, and how to verify it.

How do I verify the purity of what I receive?

Every batch we ship has a Certificate of Analysis (COA) issued by an independent third-party laboratory. Each vial includes a lot number you can use to look up the corresponding COA in our public Lab Results archive.

How should I store the products?

Lyophilized vials should be stored at:

  • −20°C for long-term storage (months to years)
  • 2–8°C for short-term storage (up to several weeks)

Once reconstituted, refrigerate at 2–8°C and use within 30 days for best stability.

What is the shelf life of unopened product?

Lyophilized peptides stored at −20°C maintain stability for 24 months from the date of manufacture, in our experience. Each vial is sealed under nitrogen at packaging.

Where are your products manufactured?

Our peptides are synthesized by partner manufacturers vetted for ISO 9001 compliance and operating under cGMP-aligned protocols. Final batch verification is performed by an independent ISO 17025 accredited laboratory before any product is released for sale.

Can I request a specific batch for re-orders?

For continuity in long-running research projects, yes. If you need batch consistency, contact us before placing your order with the original lot number, and we'll allocate from the same batch when stock allows.

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Payment & pricing

Payment methods, discounts, and bulk ordering.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), as well as cryptocurrency (Bitcoin, Ethereum, USDC), bank wire transfer, and Zelle. Cryptocurrency payments receive an automatic 5% discount applied at checkout.

Do you offer bulk pricing?

Yes. We offer multi-vial bundle pricing on most products (3-pack, 5-pack), and institutional accounts can access additional tiered pricing for larger orders. Contact us with your typical order volume to discuss.

Are there ongoing discounts or promo codes?

Use code RESEARCH30 for 30% off your first order, plus a free peptide on orders over $150. Subscribers to our newsletter receive periodic exclusive codes.

Is my payment information secure?

Yes. Our checkout is processed via PCI-compliant payment processors with 256-bit SSL encryption end-to-end. We never store your full credit card information on our servers.

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Account & privacy

Managing your account and how we handle your data.

Do I need an account to order?

No — guest checkout is available. However, creating a free account lets you track orders, access your COA library, save addresses, and re-order with a single click.

How is my personal data handled?

We collect only the information necessary to fulfill orders and maintain your account. Your data is never sold, rented, or shared with third parties beyond what's required for shipping and payment processing.

How do I delete my account?

Email privacy@bevanilabs.com with the subject line "Account deletion request." We'll process the deletion within 7 days.

— 05

Research use

Important information about our products and intended use.

What does "research use only" mean?

All products listed on our website are intended exclusively for laboratory and in vitro research purposes. They are not approved by any regulatory authority for human or veterinary use, and they are not intended to diagnose, treat, cure, or prevent any disease.

Are there age restrictions?

Yes. You must be 18 years of age or older to purchase from Bevani Laboratories. Age verification is part of our checkout process.

Do you provide research support or protocols?

Our team can provide technical guidance on product handling — reconstitution chemistry, storage, and stability. We do not, however, provide protocols for biological research applications.

Can my institution be invoiced directly?

Yes. We offer institutional billing on net-30 terms for verified academic, government, and private research facilities. Contact us with your institution name, billing contact, and tax ID to set up an account.

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Still have questions?

Our research support team is staffed by people who can speak fluently to peptide chemistry, storage protocols, and shipping logistics. They're a message away — and they reply quickly.

Research Use Only. All products listed on this website are intended strictly for laboratory and in vitro research purposes. Not for human or veterinary use.